• You have the right to return products within 14 calendar days from the date of delivery.
• Items must be unused, in original packaging, and accompanied by proof of purchase.
• To initiate a return, contact us at info@aer-creations.com before sending the item back.

We are a small business and while we pay for shipping, any additional customs duties, foreign taxes or other fees, which may be imposed, will be charged to the customer.

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7 business days to your original payment method.
• Shipping costs are non-refundable, except in cases of defective or incorrect items.

• Exchanges are subject to product availability.
• Contact us at info@aer-creations.com to arrange an exchange.

• If you receive a defective or incorrect item, notify us within 48 hours of delivery.
• We will cover return shipping costs for defective or incorrect items.

• Email info@aer-creations.com with your order number and reason for return.
• Ship the item to the address provided in our confirmation email.

For any questions regarding returns or refunds:
Email: info@aer-creations.com
Phone: +30 6984222905